I am an existing customer. How do I order IT Support Manager?

If you are an existing BT Connect customer, you can order IT Support Manager by phone or online.

Note:

If you are an existing BT Connect customer and follow the below steps, your order is added to your existing bill. If you wish to have a separate bill for IT Support Manager, select New Customers in step 2 and follow the onscreen instructions.

To order IT Support Manager online:

1. Visit IT Support Manager and click on the Buy now button. The Online business tools: Welcome page is displayed.
2. In the Existing BT connect account customers section, click on the Log-in to your account link. The Online Business Tools Ordering System page is displayed.
3. Select the An existing BT Connect customer radio button. The page expands to display an Existing customers: section.
4. Enter your BT Connect email address and password in the appropriate boxes. A Welcome page is displayed.
5. Select the I want to buy a new Online business tool (without Broadband or Broadband Advanced) radio button. The page expands to display three new sections.
6. Click on the Support and security arrow. The section expands to display three support and security products.
7. Select the checkbox for the required support and security product, and indicate how many licences you require in the adjacent text box.
8. Click on the Next button. A confirmation page is displayed at which point you can confirm your order.