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What are the FTP login details for BT hosting accounts?

The login details below apply to Web Hosting (IBP) and Advanced Web Hosting accounts. You access these with your primary domain name.


Host/server name

ftp.primarydomain.xx.xx
For example:
ftp.mybusiness.co.uk

Username

Your primary domain name, for example, mybusiness.co.uk.
Note: Do not use www. Or .ftp before your primary domain name.

Password

The FTP password you set up when you activated your Web hosting account.
Note: Your FTP password can be reset in the Your account area.

Upload directory

You should place your website files in the /public folder on your web space. This folder is created automatically when your website is activated.

Passive FTP

Set passive FTP if available.

Tip: If this article didn't answer your question, please see if a similar question has already been answered in the Support Forum. If not, please post your question; other customers may be able to help.

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