Help and Support

I am an existing Business Broadband customer. How do I order BT eShop?

To order BT eShop if you are an existing BT Business Broadband customer with a BT Connect account username and password:

1. Visit BT eShop.
2. Click on the order now button.
3. Click on the click here and select ‘existing customer’ link.
4. Select the An existing BT Connect customer radio button and click on the Next button. The Existing Customers login page is displayed.
5. Enter your BT Connect account information.
6. Click on the Next button.
7. Continue as instructed on the page which follows.