How do I set up diversion override on Featureline?

You can override call diversion, for example, if a manager has diverted all calls to a secretary, it is possible for the secretary to override the divert for important calls.

To override a diversion:

  1. Press the RECALL button
  2. Wait for the dial tone
  3. Dial *60*
  4. Dial the extension number followed by #


Notes:

  • This feature is unavailable for Featureline Corporate.
  • This feature will only work if you are served by a system Y exchange.
 
 

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