Why can't I see the emails in my sub folders?

To display emails in your sub folders if you are using an HTC S620/S710 handset:

  1. Open your email on the handset.
  2. Click on the Menu button and select Folders > Manage Folders.
  3. Select the folder you wish to view.
  4. Click on the Sync button.
  5. Click on the Done button.

To display emails in your sub folders if you are using an HTC TyTN II/Touch handset:

  1. Open your email on the handset.
  2. Tap on the Inbox icon (the down arrow symbol) displayed in the top left of the screen to display the folder tree.
  3. Select the folder you wish to view.
  4. Tap on the ok button in the top left of the screen.
  5. Tap on the down arrow icon in the top left of the screen to navigate from the inbox to other folders.
 
 

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