Yes, customers must register their handsets by sending a text before they can start receiving texts. Customers who have not registered their phone will receive any incoming text as Text To Speech (TTS).
To send a text from a landline you'll need a text compatible phone.
- Use your text enabled phone to write your text message. You can use up to 160 characters for each message.
- Enter the number you want to send your text to, including the area code. This can be any landline or mobile number in the UK. (There are a small number of exceptions).
- Press send.
If you're not sure how to send a text message from your office or home phone, please check your phone's user guide.
Receive as Text to Speech
Your phone will alert you when a text message arrives. If you don't subscribe to BT's Caller Display service, this will be delivered as a voice message.
Just call the text store on 0845 602 1111 to pick up messages (calls cost 5p a minute, plus your BT access charge). Please note that messages are only saved here for 24 hours.