Mobile services help

How do I set up call divert on my mobile?

Just follow these simple steps for BT Mobile, O2 and Vodafone:

1. Press the * key
2. Enter one of these codes:
   • 
     
   • 21 to divert all calls
   • 61 to divert calls you don’t answer within 15 seconds
   • 67 to divert calls when your phone is engaged
3. Press the * key again
4. Enter the phone number you want to divert calls to
5. Press the # key

To check Call Diversion is on:

1. Press the * key
2. Press the # key
3. Enter the code you used when you switched on call diversion (21, 61 or 67)
4. Press the # key again

To switch off call diversion

1. Press the # key
2. Enter the code you used when you switched on call diversion (21, 61 or 67)
3. Press the # key