Error 0x800CCC80 - 'BT Connect - Sending' reported

This error occurs where there was a problem sending email using Outlook 2007. The following error is displayed:

Task 'BT Connect - Sending' reported error (0x800CCC80) : 'None of the authentication methods supported by this client are supported by your server.'

To resolve this error:

  1. Open Microsoft Office 2007.
  2. From the Tools menu, select Account Settings to display the E-mail Accounts dialog.

  3. Select the email account for which the error occurs.
  4. Click on the Change button.

  5. Click on the More Settings button to display the Internet E-mail Settings dialog.

  6. Click on the Outgoing Server tab.

  7. Select Log on using.
  8. In the User Name field, enter your username for the server.
  9. In the Password field, enter your password for the server.
  10. Ensure that the Remember password box is ticked.
  11. Click on the OK button to close the Internet E-mail Settings dialog
  12. Click on the Next button.
  13. Click on the Finish button.

You should now be able to send emails but if you are still experiencing problems, the free Desktop Help tool identifies problems with your broadband, email or wi-fi connection and provides suggestions on quick fixes. For further information and to download Desktop Help, please see Desktop Help' - the quick fix  download.


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