Payment Processing fee

We charge a fee for bills that are not paid by Direct Debit or Monthly Payment Plan.

There are some exceptions and the fee doesn't apply if:

  • You have a separate bill for your BT Business Broadband service
  • You're with Service Provider Group business customers

And there's no fee applied to initial, supplementary or final bills.


Paying by Direct Debit or Monthly Payment Plan saves you money.

You'll save £18.00 for each bill if you pay by quarterly Direct Debit or £6.00 for each bill if you pay by monthly Direct Debit or Monthly Payment Plan.

 

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