How do I amend an existing Direct Debit?

Amending a Direct Debit is straightforward:

  1. If you haven't already done so, sign in to Online billing & payments
  2. Select the Account (or Latest bill) and then click View my bill
  3. Select the Manage Direct Debit option from the left-hand menu
  4. Hover your cursor over the Manage link under each of your Direct Debit accounts to reveal your options: Change bank details, Change Monthly payment amount/date, Change payment method, or Cancel Direct Debit
  5. Click on whichever one you want to change
  6. Click Next and follow the on-screen instructions
 

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