How do I create and modify pick-up groups?

Your system provides 3 types of call pick-up facility.

Click here to view a more detailed description of the facilities and how to set them up.

If you merely wish to change a pick-up group number of a particular telephone follow the example below.

LOGI
PASSXXXX
LD 10(For 500 Sets)
LD 11(for Digital Sets)
REQCHG
TYPE(Type of Telephone)
TN(TN of Set)
ECHGYes
ITEMCLS PUA (Pick Up Allowed)
ITEMRNPG X
(X = Pick Up Group Number, should you wish to remove a TN from a group enter 0)

To print existing ringing number pick up groups:

Use LD 81

REQLST
CUST0
DATE(C/R)
PAGE(C/R)
DES(C/R)
FEATRNP
RNPGX
(X = Pick Up Group Number or Carriage return (Enter) to print all Groups)

See the following links for information on how to set up a new ringing pickup group:

How do I set up a new ringing pick up group?

How do I create a new ringing pick up group in OTM?

Only trained system administrators can make these changes:
learn how to get trained

 
 

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