How do I create an overflow DN from our switchboard?

Console overflow calls can be directed to phones with a Single Call Ringer (SCR) or Multiple Call Ringer (MCR) appearance.

An optional OVB key can be added to the overflow position. This can be used to stop the calls overflowing and to control night service switching if the console has already been closed down. 

1. Instructions for Meridian 1 switches operating on release 21 and later software.

If you need to query existing settings, use overlay LD 21.

REQ  PRT
TYPE  ATT
CUST  0

The attendant data block will be printed. The two prompts used for this feature are AQTT and AODN.

  • AQTT is the threshold timer in seconds before overflow takes place.
  • AODN is the target DN for the calls.

Setting up or changing the feature uses overlay LD 15.

REQ  CHG
TYPE  ATT
CUST  0
Press the return key until AQTT is reached
AQTT  30 (The default value is 30 seconds.) Enter your overflow timer value in seconds.
AODN (Enter the DN you require the overflow to terminate on).
Press the return key until the data block updates.

The OVB key can be added to the target extension using overlay LD 11 or Station Admin on MAT and OTM.

2. Instructions for Meridian 1 switches operating on release 20 and earlier software.

Please note there are a very large number of prompts in CDB. You will have to press the return key many times to reach the AQTT and AODN prompts and to finally finish the update.

If you need to query existing settings, use overlay LD 21.

REQ  PRT
TYPE  CDB
CUST  0

The attendant data block will be printed. The two prompts used for this feature are AQTT and AODN.

  • AQTT is the threshold timer in seconds before overflow takes place.
  • AODN is the target DN for the calls.

REQ  CHG
TYPE  CDB
CUST  0
Press the return key until AQTT is reached
AQTT  30 (The default value is 30 seconds.) Enter your overflow timer value in seconds.
AODN (Enter the DN you require the overflow to terminate on).
Press the return key until the data block updates.

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