How do I change the line appearance or ring settings on extensions?

To change the line settings on an extension:

  1. Open Business Communications Manager Click on Configure 
  2. Log in to Unified Manager
  3. Click and open Services
  4. Click and open Telephony Services
  5. Click and open System DN's (Terminals & Sets on BCM version 2.0 to 2.3 then go to step 7)
  6. Click and open Active DN's
  7. Click on the Extension number and open the selections
  8. Click and open Line Access
  9. Click and open Line Assignment
    All the lines assigned to the extension will appear 
  10. Click and highlight the line number

It will show the appearance and ring settings for that line. Use the drop down menu to change the settings for that particular line.

To add a new line to an extension:

  1. Click and highlight Line assignment
  2. Click the grey Add button above the main menu
  3. In the Add line assignment box enter the line number you wish to add & click save
  4. Click and open Line Assignment
  5. Click and highlight the new line number to change the settings for that line

To remove a line to an extension:

  1. Click and open Line Assignment
  2. Click and highlight the line number you wish to remove
  3. Click the grey Delete button above the main menu

 

 

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