How do I record a Hunt Group queuing announcement?
If the Hunt group has queuing (default setting) enabled, you will need to record queuing announcements.
There are two default short codes that you can use to record announcements.
The default short codes are:
This will record announcement 1.
For example, to record announcement 1 for a hunt group on extension 300, dial *91300# and follow the instructions to record the new announcement.
This will record announcement 2.
For example, to record announcement 2 for a hunt group on extension 300, dial *92300# and follow the instructions to record the announcement.
The maximum length for announcements is 10 minutes.
Announcements are played to callers waiting to be answered.
For announcements to be used effectively the hunt group's Voicemail Answer Time (found on the Hunt Group Tab) must be extended or Voicemail On (found on the Voicemail tab) must be unselected.