How to report a fault
Just choose from:
You can report a landline fault online now.
If your fault's on a Featureline, multi-line or Payphone, you'll need to contact us.
If your fault's with an ISDN line, then contact us.
You can try fixing many problems yourself, with a few simple checks, see our Troubleshooting Help.
You'll need to contact us.
You can try fixing many problems yourself, with a few simple checks. Here are some of the most common broadband problems:
- I cannot connect to Broadband. What can I do?
- How do I test my connection speed?
- I keep losing my Broadband connection. How can I fix it?
Need more help? Try Troubleshooting.
You'll need to contact us.
You can try fixing many problems yourself, here are the answers to some of the most common ones:
- How do I download the latest version of Access Manager?
- How do I set up call divert on my mobile?
- What is my BT Openzone username and password?
Can't see your problem here? Try Mobile Troubleshooting.
For a fault with any other of our products or services, please contact us.
You'll find all the support you need, to try fixing many problems yourself, on our Help pages.
- Print this answer
-
Email sent
An email has been sent to with a link to this article.
Email this answer
ISDN2 call forwarding query