Frequently asked questions about BT Business One Plan Inclusive
What happens if I cancel my contract before the end of the 24 month term?
If you leave the plan before the end of your contract term, you may not have reached your minimum committed spend. If this is the case, you're liable to pay a reconciliation fee. This is normally 20% of the difference between your actual spend to date and your committed spend, under the plan.
You'll also need to pay a reconciliation fee, if you reach less than 90% of your committed annual spend, under the plan.
Further information can be found in the BT Price List.
What is annual stretch commitment?
Annual stretch commitment is the level of annual spend specified by your business, and is an amount between the current tier commitment and the next tier.