What can I do about inadvertent roaming?

There are some areas in the UK where it's possible to inadvertently roam onto a non-UK network and so run up roaming charges.

For instance, some areas along the border between Northern Ireland and the Republic of Ireland, and around the south east coast of England are particularly close to non-UK network areas.

How can I protect myself from inadvertent roaming?

There are a couple of ways you can reduce the risk:

  • If you live in Northern Ireland, we've got a voice tariff that takes border regions into account. We've also got some data roaming bundles that may help. Contact our sales team on 0800 800 152 to find out more.
  • You may be able to turn off, or change, the roaming settings on your device - have a look at your userguide.
 

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