Why am I having problems getting web pages when using a third party router?

If you have fibre/BT Infinity, are having problems getting web pages, and you're using your own router instead of a BT Business Hub, then you'll have to change your router's MTU setting to 1492 and make sure that it's set to PPPoE mode. This way you'll be able to view complex and dynamic web pages normally.

Instructions on how to change MTU settings are normally found in your router's user guide.

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