How do I allow a BT Quantum extension to divert to an external number?

As standard (default setting), external diversion is restricted for all extensions. This can be changed in system programming.

As system administrator, follow the steps on page 56 & 57 (Extension Diverts section) of the BT Quantum administrator's guide.

Take care - it's possible that external divert could be misused.

   BT Quantum Administrator's Guide (2.60 MB)

Once you have programmed the system, the extension user can set up the divert - see How do I divert my BT Quantum extension?

Note: You will need Adobe Reader to view PDF documents.


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