Can I use my own broadband modem or router?
Yes, provided it is approved for use on the BT network.
- A label, often on the bottom or the back of the modem/router or on the packaging, will indicate suitability.
- Third party routers and modems are not supported by our technical helpdesk.
- Please keep the equipment originally supplied by us in case of any technical support.
General settings for broadband modems/routers:
- VPI number: 0
- VCI number: 38
- Authentication: CHAP
- Modulation: G.DMT
- Encapsulation: PPP over ATM (PPPoA); Virtual Circuit Multiplexing (VC-MUX)