If you are having problems viewing web pages, it may be a DNS issue. The DNS (Domain Name System) allows the web addresses you enter into your browser to be resolved to pages on the public Internet. If the DNS server addresses being used are ineffective, web browsing is effectively disabled.
To specify DNS addresses in Windows 8 or 8.1:
- Move your mouse pointer to the bottom right of the screen (swipe one finger from the right if using a touchscreen).
- Select Search and type in Control Panel.
- Select Control Panel from the search results.
- Double click (or tap) to open View network status and tasks under Network & Internet. It may also be called 'Network and Sharing Center'.
- In the left hand menu select Change Adapter settings.
- Right-click on your broadband connection and select Properties from the pop-up menu.
- Select Internet Protocol Version 4 (TCP/IP) from This connection uses the following items:
- Click on the Properties button.
- Select Use the following DNS server addresses: and enter the IP addresses of the Primary and Secondary DNS servers.
- Once you've entered the addresses, click the Ok button to close the Internet Protocol Version 4 (TCP/IP) Properties dialog box.
- Click the
Ok button to close the Connection Properties dialog box.