How do I set up call diversion on BT Cloud Phone?

  1. Log in to the BT Cloud Phone portal
  2. Go to Settings > Call Handling and Forwarding
  3. Enter the phone number you want to divert your calls to


Administrators can also divert a user's calls:

  1. Log in to the BT Cloud Phone portal
  2. Within the Phone System view, navigate to Users > Call Handling & Forwarding >
  3. Enter the phone number you want to divert your calls to or click on Forward to other user's phone if you'd like to divert to another device that is on your account
 
 

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