Your mail client is unable to connect to your mail server.
Assuming that your connection to the internet appears to be working fine, you should first check the service status in your area to see if there are any intermittent outages or problems with the email service.
If there are general problems with the network in your area, this may be preventing you from being able to use our services as normal.
If there are no reported problems with the service status in your area then the most likely cuplrit is the set up of the account details in your email client. If your email is with us check your set up.
If you still need help and want to call or chat online please contact us.