BT
Business

How do I set up email forwarding?

If you are a primary user, you can forward the email of your secondary users’ accounts, for example, if the user goes on holiday or no longer works for your organisation.

To set up email forwarding follow the instructions listed below or view

Log into Your Account.

  1. Click on the Manage services link at the top of the page. The Manage services page is displayed:

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  2. In the Email section, click on the Manage mailboxes link:

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    The Email page is displayed:

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  3. Click on the email address of the user whose details you want to change:

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  4. Click on the Email forwarding link. The following is displayed:

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  5. In the Email address to forward to field, enter the email address that you want the user’s email to be forwarded to.
  6. Click on the Save changes button. Once the changes have been saved, the following message is displayed:

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