How can IT Support Manager help me?
If you have a problem with a router or a modem, a Microsoft operating system, software or hardware that was not supplied by BT, we can still support you. With IT Support Manager, our IT experts can securely take 'remote control' of your PC to help fix problems, without even coming on site. To find out more or order a monthly subscription please go to www.bt.com/business/itsm.
See what our customers think of the service (source: BT customer survey, May 2006): “Huberth approached my problem with a degree of tenacity that made me feel that no matter what my problem would be resolved.” “A speedy conclusion to my problem. Davey was fantastic. Knew everything to help out with the problem at hand. Quality service and excellent advice. Love this way of resolving issues!! Great, thanks. I do not have the vocabulary to express the extent of my satisfaction. It as always has been beyond excellence. I was very impressed with all aspects of support here. Thank you so much you have saved an enormous amount of time for me. Malcolm.” “This service is worth every penny. I'm impressed it would have taken me a year to clean up that mess! Thanks for Paul and I can't thank BT enough for this service. It is especially good to have if you are not technical! Great job.”

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