BT Business home
Business

I have forgotten my @btconnect.com email address. What do I do?

If you've still got the letters or emails we sent you when you set up your account, you'll find all your details there.

But if you haven't got them, you'll need to contact us. Just click on Contact us on the right of this page...

  • Bookmark and Share


Sorry for interrupting your journey

We're working on improving our website so you get the information you want quickly. Please help us by providing your phone number. We apologise for the short delay and thanks for your patience.

Please enter a valid UK Phone number (note: numbers need to start with 0 and contain 10-11 numbers).

Reason for your visit.



Please wait...

There may be a quicker way...

Online tools

Follow the same steps online as our call centre agents:

Chat with us online

It's often quicker. We can even fix problems on your PC while you watch.
Start an instant chat session:

For an email problem, start an instant online chat session now
It's often quicker and we can even take control of your computer to sort out your problem while you watch.

Please wait...