Email help

Setting up a BT Business POP3 account in Outlook 2007 on Windows Vista or XP

Note: These settings only apply to customers who have not yet been upgraded.

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To set up a POP3 account in Microsoft Outlook 2007 on Windows Vista or XP, follow the instructions below:

1. Open Outlook 2007, from the Tools menu select Account Settings.
2. On the E-mail tab select New to display Add New E-mail Account.
3. Select Microsoft Exchange, POP3, IMAP, or HTTP and click Next.
   
   
    
4. Enter Your Name. This is your name or your company name as you would like it to appear on your outgoing email.
5. Enter your BT Business email address.
   For example, username@btclick.com, username@btconnect.com or username@yourbusinessname, where yourbusinessname is the domain name hosted by BT Business or a third party domain name registered with BT Business for mail relay.
6. Enter your email password in the Password and Retype Password fields.
7. Check the Manually configure server settings or additional server types box. The fields that you have just completed are greyed out:
   
   
   
8. Click Next and select Internet E-mail. 
   
   
   
9. Click Next to display Internet E-mail Settings.
10. If needed, re-enter Your Name and E-mail Address.
11. Ensure that the Account Type is POP3.
12. In the Incoming mail server field, enter pop3.btconnect.com.
13. In the Outgoing mail server (SMTP) field, enter smtp.btconnect.com.
14. In the User Name field, enter the first part of your email address, for example, username rather than username@btconnect.com. 
15. Enter your email password.
16. Click on More Settings to display Internet E-mail Settings, select Outgoing Server.
17. Check the My outgoing server (SMTP) requires authentication box.
18. If you are setting up an @btclick.com, @btconnect.com or BT hosted domain email address, select Log on to incoming mail server before sending mail.
    
    
    
19. Click OK.
20. You can now test your account by selecting Test Account Settings, or click Next to display Congratulations.
21. Click Finish. You've now successfully set up Outlook 2007 to send and receive email.