How do I contact BT?
We're always keen to hear from our customers. That's why we've got several ways for you to contact us (it's up to you: just choose whichever method you prefer).
First though, a question: are you a BT Business customer or a residential customer?
- You're currently on the BT Business website so if you're after information for residential customers you need to take a look at our BT.com residential website.
BT Business customers
- If you want to contact us about BT Business, just go to
This'll take you to our Contact us page where you can find the right number or email address for whoever you need to contact (depending on what you want to talk about). Or you may be able to start a Live Chat.
Finding our contact numbers next time
- Don't worry about bookmarking this page. If you need to contact us in the future, just look out for the
Contact us icon on the right of most of our pages.
It looks like this:
Or look for the Contact BT link at the bottom of the page, which looks like this: