What is BT Broadband Desktop Help?

BT Broadband Desktop Help is downloadable software which is free to all BT Business Broadband and Email users. However, BT Broadband Desktop Help is currently not available for Apple Mac or if you haven't got BT Broadband or BT Infinity

If you are trying to look at your emails or the internet, but have no Broadband connection, the program will:

Analyse your computer and equipment.
Walk you through the fix process.
Automatically re-test your connection.
Provide a helpdesk number if needed.

BT Broadband Desktop Help gathers information from your computer automatically. So if you need to call the helpdesk, our advisors can diagnose the problem quickly.

It doesn't affect the day-to-day running of your computer, as it works in the background, checking your system and alerting you only if there is a problem.

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