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What are the minimum PC requirements for BT Broadband Desktop Help?

We're sorry, but BT Broadband Desktop Help is currently not available for Apple Mac or if you haven't got BT Broadband or BT Infinity.

BT Broadband Desktop Help is currently only available to BT Business customers using a PC with Internet Explorer v. 5.5 or above.

Full requirements:

  • Connection type: broadband only
  • Windows: XP (32 bit SP2), Vista (32 bit SP4) or 7 (32 bit)
  • Processor type: Pentium II or higher
  • Processor speed: 450 MHz or higher
  • Memory (RAM): 128 MB or more
  • Hard drive space free: 200 MB or more
  • Browser: Internet Explorer only (v. 5.5 and above)

As BT Broadband Desktop help might seek permission to make changes to your computer or settings, it can only be used by someone with administrator privileges.

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