Email packages
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How do I create an email address for a new user?
Adding an email address for a new user is simple - just follow these steps: Log on to Your account and select the Manage services button. When the page opens, select Create a new mailbox which is......
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How do I create personalised domain names and email addresses?
Note: This feature is available to primary users only. Primary users can set up email aliases for secondary users. If you own a domain name hosted by BT, you can use it to create personalised......
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How are domain names renewed?
If you bought your domain name through our Domains Centre with a credit or debit card, we’ll renew it automatically unless you tell us not to . Alternatively, you can renew online: Log in to Your......
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How do I order a domain name?
To place an order for a new domain name: Log into Your Account . Click on the Manage services link at the top of the page. In the Domains section, click on the Order a domain name link. The BT......
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How to personalise the default 'sent from' email address
There are two options available, please click on the one you require: Primary user 'from field' change Secondary user 'from field' change To change the default 'sent from' information for your......
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What is an email alias?
An email alias is a text string of your choosing combined with one of your domain names and separated with the @ symbol, for example, yourname@companyname.com. You can create multiple email aliases......
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What domains are available through BT?
A full list of domains available through BT is provided below. Country Code Top Level Domain (ccTLD) .co.uk .org.uk General Top Level Domain (gTLD) .com .net .eu .tv .biz .info .mobi CentralNic......
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How can I move to BT Business Email from another provider?
To transfer your domain name you need to: Contact your current domain name supplier to arrange for the name to be released. They may charge an administration fee for doing this. The domain....
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How do I track my domain name order?
If you recently ordered a domain name and wish to track your order: Log into Your Account . Click on the Manage services link at the top of the page. The Manage services page is displayed: In the......
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How do I send email if I am accessing the Internet via another ISP?
If you are connecting to the Internet via another Internet Service Provider (ISP), but want to send email through our outgoing mail server using your BT Business email address or alias, you must set.....