Spam & viruses
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Virus warning messages from the BT Business email virus filter
The BT Business virus filter scans incoming emails and attachments to all BT Business mailboxes. This email virus filter automatically disinfects or, when this isn't possible, deletes or ignores......
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What spam protection features are provided with Business Email products?
Spam is unwanted email that you have not asked for. Although it's not possible for our service, or any service, to identify all your spam, we are able to identify a significant amount of junk email......
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Setting up message rules to reduce spam
The BT Business spam filter checks incoming emails and 'tags' the subject header of those which it identifies as spam with *SPAM?* . These emails will still be delivered to your inbox but are now......
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Is your server running as an open mail relay?
There is a risk that your mail server could be used by a third party to send spam across the Internet. As a BT Business customer, you need to check that your mail server is secure not set up to be an....
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Outlook Express: Setting up message rules to reduce spam
It is relatively straightforward to set up Outlook Express to automatically move certain emails to the Deleted Items folder, when, for example, you know what the subject line will contain. For......
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Outlook 97, 98 or 2000: Setting up message rules to reduce spam
It is relatively straightforward to set up Outlook 97, 98 or 2000 to automatically move certain emails to the Deleted Items folder, when, for example, you know what the subject line will contain. For....
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What to do if your outgoing emails are falsely identified as spam
If you send email through our mail servers, you may occasionally find that some are being returned to you with a message saying that a server is blacklisted. This indicates that the person you are......
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What is spam?
Spam is advertising material sent and received by email without the recipient either requesting the information or expressing an interest in the material advertised. Just like receiving junk mail in.....
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Outlook Express: Filtering spam (Lite customers only)
This article describes how you can configure Outlook Express to move spam to a separate folder based on the Spam filter tags. Start Outlook Express Click on Tools > Message Rules > Mail . In the......
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Receiving emails that don't appear to have been sent to you
BT only delivers emails to your BT Business mailbox if your email address is in the To , Cc or Bcc field of the email. If you receive an email and your email address is not in the To or Cc fields -......