IT Support
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How do I get IT support for non-BT products?
If you have a problem with a router, modem or hub, or with software or hardware that was not supplied by us we can still support you. Get IT Support Manager now Using leading–edge technology, one of...
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How can IT Support Manager help me?
If you have a problem with a router or a modem, a Microsoft operating system, software or hardware that was not supplied by BT, we can still support you. With IT Support Manager, our IT experts can......
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I am an existing customer. How do I order IT Support Manager?
If you are an existing BT Connect customer, you can order IT Support Manager by phone or online. Note: If you are an existing BT Connect customer and follow the below steps, your order is added to......
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What is IT Support Manager Server?
IT Support Manager Server (ITSMS) is comprehensive telephone based technical support and covers Microsoft software server programmes used on your servers and associated LAN equipment....
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Can I have the IT Support Manager Server service even if I am not a customer?
IT Support Manager Server (ITSMS) is one of BT Internet Services Value Added Service Packs and can be sold to anyone, even if you are non BT, providing that the server is on Broadband....
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What systems does IT Support Manager Server cover?
IT Support Manager Server covers all Microsoft systems and Intel processors and all BT Business Internet products and services (Value Added Services and Access)....
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What is not covered by IT Support Manager Server?
We do not cover Apple Macintosh, Linux and other software. The software has to be Microsoft compatible. Note: This service is diagnostic and remote assistance only. We will not replace broken......
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I have an existing contract and want to add other items of hardware. Do I need to have a new contract?
Yes, each item is covered under contract for a minimum of 12 months. Any recent additions would be under a separate contract....
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IT Site Manager product withdrawal
As of the 5th of January we will no longer be selling or taking quotations for IT Manager products to new or existing customers. However, all existing IT Site Manager contracts will continue to be......
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I am a new customer. How do I order IT Support Manager?
If you are a new customer, you can order IT Support Manager by phone or online. For further information about IT Support Manager and how to order it, please see IT Support Manager ....
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