Internet security
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Can I still claim if my line is off for a period of time?
Yes. You are still eligible to claim under the Customer Service Guarantee Scheme (CSGS)....
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Do I have to contact BT when my line is clear to get the call divert removed?
Once your line is clear, we will contact you to advise we are removing the divert and removing any remaining messages from the voicemail....
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How can I download Internet Security Pack?
Please read, How can I download and install Internet Security Pack? before following the instructions below. Click on the unique URL in the email sent to your primary email address. This will......
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Virus warning messages from the BT Business email virus filter
The BT Business virus filter scans incoming emails and attachments to all BT Business mailboxes. This email virus filter automatically disinfects or, when this isn't possible, deletes or ignores......
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Questions and answers about the Internet Security Pack (ISecP) CD
Why have I been sent an Internet Security Pack Installation CD? What happens if I do not install using the Internet Security Pack Installation CD? When should I install using this Internet Security......
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Information on viruses and worms
Computer viruses can be contracted in a number of ways, the most common of which is via a ‘ trojan ’. According to legend, the Greeks defeated the Trojans by hiding in a huge, hollow wooden horse ...
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What is PC Security Check?
PC Security Check is a diagnostics service that can help you improve your PC security. To learn more, please visit our info page . ...
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If my ISDN line goes down, how do I access my calls?
We can arrange for all of your ISDN calls to be stored on our voicemail service . You can then retrieve them remotely. Alternatively we could apply an out of service message . This would tell your......
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What to do if your computer becomes infected by a virus
If you believe that your PC has been infected with a virus, we recommend that you: Check that you have the latest Microsoft Windows security updates and patches installed. If you are a Windows user......
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Viruses and anti-virus software
A virus is just a computer program. Like any other program, it contains instructions that tell your computer what to do. A virus instructs your computer to damage certain files and spread itself to......
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