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Can I still claim if my line is off for a period of time?
Yes. You are still eligible to claim under the Customer Service Guarantee Scheme (CSGS)....
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Do I have to contact BT when my line is clear to get the call divert removed?
Once your line is clear, we will contact you to advise we are removing the divert and removing any remaining messages from the voicemail....
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How can I download Internet Security Pack?
Please read, How can I download and install Internet Security Pack? before following the instructions below. Click on the unique URL in the email sent to your primary email address. This will......
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Virus warning messages from the BT Business email virus filter
The BT Business virus filter scans incoming emails and attachments to all BT Business mailboxes. This email virus filter automatically disinfects or, when this isn't possible, deletes or ignores......
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How do I stop spyware from getting on my computer?
Do the following to minimise the chance of spyware on your computer: Ensure that you patch and update Windows, Internet Explorer and other applications. Unpatched operating systems are one of the......
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Setting up message rules to reduce spam
The BT Business spam filter checks incoming emails and 'tags' the subject header of those which it identifies as spam with *SPAM?* . These emails will still be delivered to your inbox but are now......
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Is your server running as an open mail relay?
There is a risk that your mail server could be used by a third party to send spam across the Internet. As a BT Business customer, you need to check that your mail server is secure not set up to be an....
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What to do if your outgoing emails are falsely identified as spam
If you send email through our mail servers, you may occasionally find that some are being returned to you with a message saying that a server is blacklisted. This indicates that the person you are......
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Questions and answers about the Internet Security Pack (ISecP) CD
Why have I been sent an Internet Security Pack Installation CD? What happens if I do not install using the Internet Security Pack Installation CD? When should I install using this Internet Security......
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What is spam?
Spam is advertising material sent and received by email without the recipient either requesting the information or expressing an interest in the material advertised. Just like receiving junk mail in.....