Broadband
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How can I register for Broadband Fibre to the Premises Trial?
BT Business is running a small business trial of Fibre to the Premises in Bradwell Abbey, Chester South, Highams Park and Ashford (Middlesex). If you are a small business including a home based......
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Where can I download BT Broadband Desktop Help?
We're sorry, but BT Broadband Desktop Help is currently not available for Apple Mac or if you haven't got BT Broadband or BT Infinity . Desktop Help can only detect and solve problems if you already.....
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My connection is slow. What can I do?
Check the status of your connection at service status Switch your Openreach modem & Business Hub off Switch the Openreach modem on and wait for 1 minute. Switch the Business Hub on and wait for 3....
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I keep losing my Broadband connection. How can I fix it?
Before you contact us, please follow the steps below to identify and possibly resolve your problem. Check the service status page - there may be local service problems affecting your broadband......
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How do I test my connection speed?
You can check your current speed on the BT Speed tester . To make sure your results are accurate you'll need to: Connect your PC to the business hub by Ethernet cable , as any other connection will......
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My browser is showing a Service notification, is this page authentic?
Yes, you are seeing a Service notification because there is an outstanding issue with the broadband account that you are using to access the internet. It needs to be dealt with immediately by the......
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What are the minimum PC requirements for BT Broadband Desktop Help?
We're sorry, but BT Broadband Desktop Help is currently not available for Apple Mac or if you haven't got BT Broadband or BT Infinity. BT Broadband Desktop Help is currently only available to BT......
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How do I use BT Broadband Desktop Help?
BT Broadband Desktop help runs in the background, much like your firewall or anti-virus software, and starts working the moment you turn on your computer. If you are trying to look at your emails or.....
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Where can I download a driver for the Thomson Speedtouch 330 Modem?
To download the driver that matches the router/ modem you have, please click on your corresponding operating system from the list of links below:- Windows 98SE, ME, 2000 Pro, XP, Vista (32 bit only).....
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What is BT Broadband Desktop Help?
BT Broadband Desktop Help is downloadable software which is free to all BT Business Broadband and Email users. However, BT Broadband Desktop Help is currently not available for Apple Mac or if......