BT Access Manager
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How do I download the latest version of BT Access Manager?
The software version you need to download depends on the type of USB modem you have and whether you are using a PC or Mac. To install, select the relevant download from the list below and choose......
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How do I configure my network profiles?
To configure your network profiles: Open BT Access Manager. Click on the Network button. The Network tab is displayed by default. From the drop-down list, select the network profile whose settings......
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How do I edit my preferences?
To set your preferences: Open BT Access Manager. Click on the Preferences button. The Preferences tab is displayed: If you want BT Access Manager to be displayed on top of any applications already......
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How do I connect using BT Access Manager?
Best Connected functionality is built into BT Access Manager which automatically selects the best available network from the installed network profiles, based on what is available to you. To connect.....
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What is BT Access Manager?
As part of your BT Mobile Broadband, BT Access Manager helps you to control your wi-fi, HSPA and Ethernet connections, automatically selecting the best available by default. Five network profiles are....
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Quick links to Troubleshooting Mobile
Do you have problems with your Mobile Service? We can help fix your problem, try our Troubleshooting pages: Troubleshooting for Business Circle Troubleshooting for BT Talktime solo......
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Nothing happens when I insert my BT Mobile data device
Please try the following: Ensure AutoRun is enabled Ensure that AutoRun is enabled on your computer by checking in the Windows Registry: Click on the Windows Start button and select Run to display......
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BT Access Manager states that there are no connections available
This means that none of the network profiles are currently available. This may be due to one or more of the following reasons: You are not in range of any wi-fi networks. Wi-fi is not enabled on your....
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How do I display my usage history?
To show the usage history Click on the network profiles icon (red on the diagram), Click on the Usage button. The Usage Log panel is displayed: To view more detailed information about your usage....
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Error 17006: Access point authentication failed
If this error message is displayed when you are trying to access a BT Openzone or partner hotspot, you may have entered your account details incorrectly. If you are sure that you have entered your......