Help and Support
Get the help you need...
- My Hub 3 time-related features are appearing an hour earlier than they
should 
- Where can I download BT Broadband Desktop
Help? 
- My connection is slow. What can I
do? 
- I keep losing my Broadband connection. How can I fix
it? 
- I cannot Connect to Broadband. What can I
do? 
- How do I test my connection
speed? 
- How do I set up port forwarding on the BT Business
Hub? 
- How do I set up port forwarding on the BT Business
Hub 3? 
Broadband & Internet overview
New - BT Business Hub 3
We've launched our new Business Hub 3.
Want to upgrade your current router or hub? Find out all you need to know...
Problems connecting your broadband?
Why not try our Repair Centre to identify, fix, report & track your fault
User guides
Answers others found helpful
BT Business site map
Sorry for interrupting your journey
We're working on improving our website so you get the information you want quickly. Please help us by providing your phone number. We apologise for the short delay and thanks for your patience.
Sorry for interrupting your journey
We're working on improving our website so you get the information you want quickly. Please help us by providing your phone number. We apologise for the short delay and thanks for your patience.
Problem with GigE port of BT Business Hub 3