Broadband & Internet help
Set-up queries, connection problems, speed issues. Get all the know-how here.
Broadband & Internet
Broadband & Internet overview
Service status - check for problems in your area
Online videos to help set up BT Wi-fi on your mobile device
Answers others found helpful
Can't find what you're looking for on here? Contact us to seek further help
Sorry for interrupting your journey
We're working on improving our website so you get the information you want quickly. Please help us by providing your phone number. We apologise for the short delay and thanks for your patience.