Service status updates
Keeping you up to date with issues in your area
Phone Line
We currently have 1 ongoing issue and 7 resolved issues.
| Date & Time | Ongoing issues 1 | Details | Estimated time to resolve |
|---|---|---|---|
| Wed 08/02/2012 at 09:58 | Problem in the Brigg area |
Area codes affected 01652
11/02/12 08:10 Our engineers are continuing to work hard to restore service following the cable theft. We now have a revised fix date of 13/02/12. We apologise for the inconvenience caused. 08/02/12 09:43 There has been a major cable theft in the Brigg exchange area which is causing telephony and broadband issues for some of our customers. Our engineers are working hard to fix this and to restore service as soon as possible. The current estimated fix date for this is 17/02/12. |
13/02/12 |
| Date & Time | Resolved issues 7 | Details | Time resolved |
|---|---|---|---|
| Sat 11/02/2012 at 08:32 | Problem in the Silverstone Area |
Area codes affected: 0132785
11/02/12 08:48 Telephone service has now been restored to customers in the Silverstone area. We apologise for any inconvenience caused by this issue. 11/02/12 08:32 We know that some of our customers in the Silverstone area are having trouble with their phone connection at the moment. Sorry about this. We're working to fix the problem as quickly as we can. |
Sat 11/02/2012 at 08:48 |
| Sat 11/02/2012 at 09:33 | Problem in the Werrington area |
Dialling codes affected: 017333
11/02/12 10:21 Service has now been restored for customers in the Werrington area. Sorry for any inconvenience this caused. 11/02/12 09:31 We know that some of our customers in the Werrington area are having trouble with their phone connection at the moment. Sorry about this. We're working to fix the problem as quickly as we can. |
Sat 11/02/2012 at 09:53 |
| Sat 11/02/2012 at 11:53 | Problem in the Hardingstone Area |
Area code affected 01604
11/02/12 12:12 Service has now been restored to our customers in the Hardingstone area. We apologise for any inconvenience caused. 11/02/12 11:52 We know that some of our customers in the Hardingstone area are having trouble with their phone connection at the moment. Sorry about this. We're working to fix the problem as quickly as we can. |
Sat 11/02/2012 at 12:13 |
| Sat 11/02/2012 at 14:51 | Problem in the Sutton Scotney area |
Affected are code: 019627
11/02/12 15:19 Telephone service has now been restored to customers in the Sutton Scotney area. We apologise for any inconvenience caused by this issue. 11/02/12 14:50 We know that some of our customers in the Sutton Scotney area are having trouble with their phone connection at the moment. Sorry about this. We're working to fix the problem as quickly as we can. |
Sat 11/02/2012 at 15:19 |
| Sat 11/02/2012 at 17:36 | Problem in the Didsbury area |
Affected area code: 0161448
11/02/12 17:49 Telephone service has now been restored to customers in the Sutton Scotney area. We apologise for any inconvenience caused by this issue. 11/02/12 17:35 We know that some of our customers in the Didsbury area are having trouble with their phone connection at the moment. Sorry about this. We're working to fix the problem as quickly as we can. |
Sat 11/02/2012 at 17:49 |
| Sun 12/02/2012 at 00:10 | Problem in the Sutton Scotney Area |
Area codes affected 01962
Dialling codes affected: 01962 The problem in the Sutton Scotney area has now been resolved. You may still need to restart your modem or router to restore your broadband service. |
Fri 02/11/2012 at 00:49 |
| Sun 12/02/2012 at 03:41 | Problem in the Denham Area |
Area codes affected 01895
Dialling codes affected: 01895
|
Sun 12/02/2012 at 03:32 |
Broadband
We currently have 0 ongoing issues and 3 resolved issues.
| Date & Time | Resolved issues 3 | Details | Time resolved |
|---|---|---|---|
| Thu 09/02/2012 at 20:22 | Problem in the Welwyn Garden City area |
More details
Dialling code affected: 01438, 01707, 01992 |
Tue 28/02/2012 at 15:02 |
| Thu 09/02/2012 at 20:23 | Problem in the Knebworth area |
More details
Dialling code affected: 01468 |
Sat 11/02/2012 at 08:40 |
| Sat 11/02/2012 at 14:09 | Problem in the Saxmundam area |
More details
Dialling codes affected: 01728 |
Sat 11/02/2012 at 16:48 |