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BT Net/ISDN30

We currently have 1 ongoing issue and 0 resolved issues.

Date & Time Ongoing issue 1 Details Estimated time to resolve
Wed 22/05/2013 at 16:19 BT Net problem in the Ealing area More details

We're really sorry but we've got a problem at the moment in the Ealing area, which means that some of our BT Net customers will be having trouble getting online.

We're trying to fix the problem as quickly as we can.

17:00

Broadband

We currently have 1 ongoing issue and 10 resolved issues.

Date & Time Ongoing issues 1 Details Estimated time to resolve
Fri 24/05/2013 at 06:36 Cable damage, loss of broadband and telephony in various locations. More details

Due to suspected Cable Thefts & damage caused by 3rd parties, a small number of our customers in the below areas, may experience a loss of telephone and/or broadband services. We hope to have service restored as quickly as possible and apologise for any inconvenience this may be causing.                              

Child Okeford - 0125886 (estimated clear date 30/05/2013)

Coleshill - 01675 -(estimated clear date 30/05/2013)

Hartington - 01298 (estimated clear date 30/05/2013)

Reading South - 011832, 011834, 011837, 01189 (estimated clear date 30/05/2013)

Great Shefford - 0148864 (estimated clear date 30/05/2013)

Resolven - 0163971 (estimated clear date 30/05/2013)

Winchcombe - 0124260 (estimated clear date 30/05/2013)

Cookstown - 0288634, 028867 (estimated clear date 30/05/2013)

Fulwood - 01772 (estimated clear date 30/05/2013)

Darley - 0142378 (estimated clear date 30/05/2013)

Southminster -  0162177 (estimated clear date 30/05/2013)

Hailsham - 01323 (estimated clear date 28/05/2013)

Faraday - 0207213, 0207236, 0207246, 0207248, 0207329, 0207332, 0207489 (estimated clear date 30/05/2013).                          
                          
Spilsby - 0179037, 0179075 (estimated clear date 30/05/2013)

Rathfriland- 0284063 (estimated clear date 30/05/2013)

Finchley - 0203115, 0203182, 0203302, 02081, 020834, 020837, 0208632, 0208922 (estimated clear date 30/05/2013)

Annalong - 0284376 (estimated clear date 30/05/2013)

Cardinham - 0120882 (estimated clear date 30/05/2013)

Wen - 0193923, 0193976 (estimated clear date 30/05/2013)

Belcoo - 0286638 - (estimated clear date 30/05/2013)

Reading South - 01183 (estimated clear date 28/05/2013)

Knighton - 01768 (estimated clear date 28/05/2013)

LLandovery - 0155072 (estimated clear date 28/05/2013)

Tunbridge Wells - 01277, 01732, 01892 (estimated clear date 28/05/2013)

Stockfield - 0166184 (estimated clear date 28/05/2013)

London Albert Dock - 0203, 0207, 0208 (estimated clear date 28/05/2013)

Walsgrave-On-Sowe - 02476 (estimated clear date 25/05/2013)

Ongoing

Having problems with your broadband, but can't see an issue in your area? You might have a fault - get it fixed at the Repair Centre.

Date & Time Resolved issues 10 Details Time resolved
Thu 23/05/2013 at 10:32 BT Infinity problem in the Streatham area Dialling codes affected: 0203, 0207

Dialling codes affected: 0203, 0207

We've fixed the problem in the Streatham area so your broadband should now be working. If it isn't, try restarting your modem or router.

Thu 23/05/2013 at 22:25
Thu 23/05/2013 at 20:01 Broadband problem in the Fishpond area Dialling codes affected: 01172, 01173, 01179

Dialling codes affected: 01172, 01173, 01179

We've fixed the problem in the Fishpond area so your broadband should now be working. If it isn't, try restarting your modem or router.

Fri 24/05/2013 at 02:36 BT Infinity problem in the Lisburn area Dialling codes affected: 028926

Dialling codes affected: 028926

We've fixed the problem in the Lisburn area so your broadband should now be working. If it isn't, try restarting your modem or router.

Fri 24/05/2013 at 04:37
Fri 24/05/2013 at 10:11 BT Infinity problem in the Chelmsford area More details

Dialling codes affected: 01245

We've fixed the problem in the Chelmsford area so your broadband should now be working. If it isn't, try restarting your modem or router.

.

Fri 24/05/2013 at 10:55
Fri 24/05/2013 at 10:52 BT Infinity problem in the Eltham area More details

Dialling codes affected: 020885, 0208294

We've fixed the problem in the Eltham area so your broadband should now be working. If it isn't, try restarting your modem or router.

Fri 24/05/2013 at 16:32
Fri 24/05/2013 at 10:58 BT Infinity problem in the Grays Thurrock area More details

Dialling codes affected: 0137548 

We've fixed the problem in the Gray Thurrocks area so your broadband should now be working. If it isn't, try restarting your modem or router.

 

Fri 24/05/2013 at 16:15
Fri 24/05/2013 at 17:08 Broadband problem in the Peterborough area More details

Dialling codes affected: 01733 

We've fixed the problem in the Peterborough area so your broadband should now be working. If it isn't, try restarting your modem or router.

 

Fri 24/05/2013 at 17:05
Fri 24/05/2013 at 17:47 Broadband problem in the Preston Capes area More details

Dialling codes affected: 01327

We've fixed the problem in the Preston Capes area so your broadband should now be working. If it isn't, try restarting your modem or router.

Fri 24/05/2013 at 19:46
Fri 24/05/2013 at 18:30 Broadband problem in the Guildford area More details

Dialling codes affected: 01483


We've fixed the problem in the Guildford area so your broadband should now be working. If it isn't, try restarting your modem or router.



Fri 24/05/2013 at 20:13
Fri 24/05/2013 at 19:13 Broadband problem in the South Kensington area More details

Dialling codes affected: 0203,0207

We've fixed the problem in the South Kensington area so your broadband should now be working. If it isn't, try restarting your modem or router.



Fri 24/05/2013 at 18:54

Phone Line

We currently have 1 ongoing issue and 4 resolved issues.

Date & Time Ongoing issues 1 Details Estimated time to resolve
Fri 24/05/2013 at 06:36 Cable damage, loss of broadband and telephony in various locations. More details

Due to suspected Cable Thefts & damage caused by 3rd parties, a small number of our customers in the below areas, may experience a loss of telephone and/or broadband services. We hope to have service restored as quickly as possible and apologise for any inconvenience this may be causing.                              

Child Okeford - 0125886 (estimated clear date 30/05/2013)

Coleshill - 01675 -(estimated clear date 30/05/2013)

Hartington - 01298 (estimated clear date 30/05/2013)

Reading South - 011832, 011834, 011837, 01189 (estimated clear date 30/05/2013)

Great Shefford - 0148864 (estimated clear date 30/05/2013)

Resolven - 0163971 (estimated clear date 30/05/2013)

Winchcombe - 0124260 (estimated clear date 30/05/2013)

Cookstown - 0288634, 028867 (estimated clear date 30/05/2013)

Fulwood - 01772 (estimated clear date 30/05/2013)

Darley - 0142378 (estimated clear date 30/05/2013)

Southminster -  0162177 (estimated clear date 30/05/2013)

Hailsham - 01323 (estimated clear date 28/05/2013)

Faraday - 0207213, 0207236, 0207246, 0207248, 0207329, 0207332, 0207489 (estimated clear date 30/05/2013).                          
                          
Spilsby - 0179037, 0179075 (estimated clear date 30/05/2013)

Rathfriland- 0284063 (estimated clear date 30/05/2013)

Finchley - 0203115, 0203182, 0203302, 02081, 020834, 020837, 0208632, 0208922 (estimated clear date 30/05/2013)

Annalong - 0284376 (estimated clear date 30/05/2013)

Cardinham - 0120882 (estimated clear date 30/05/2013)

Wen - 0193923, 0193976 (estimated clear date 30/05/2013)

Belcoo - 0286638 - (estimated clear date 30/05/2013)

Reading South - 01183 (estimated clear date 28/05/2013)

Knighton - 01768 (estimated clear date 28/05/2013)

LLandovery - 0155072 (estimated clear date 28/05/2013)

Tunbridge Wells - 01277, 01732, 01892 (estimated clear date 28/05/2013)

Stockfield - 0166184 (estimated clear date 28/05/2013)

London Albert Dock - 0203, 0207, 0208 (estimated clear date 28/05/2013)

Walsgrave-On-Sowe - 02476 (estimated clear date 25/05/2013)

Ongoing

Having problems with your landline, but can't see an issue in your area? You might have a fault - get it fixed at the Repair Centre.

Date & Time Resolved issues 4 Details Time resolved
Thu 23/05/2013 at 17:38 Telephony problem in the East Allington area More details

Dialling codes affected: 0154852

We've fixed the problem in the East Allington area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.

Thu 23/05/2013 at 20:30
Thu 23/05/2013 at 21:45 Telephony problem in the Glenrothes area Dialling codes affected: 015927

Dialling codes affected: 015927

We've fixed the problem in the Glenrothes area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.


Thu 23/05/2013 at 23:23
Fri 24/05/2013 at 16:56 Telephone problem in Glasgow Merrylee More details

Dialling codes affected: 0141633

We've fixed the problem in the Glasgow Merrylee area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.


Fri 24/05/2013 at 18:04
Fri 24/05/2013 at 17:18 Telephone problem in the Preston Capes area More details

Dialling codes affected: 0132736

We've fixed the problem in the Preston Capes area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.


Fri 24/05/2013 at 19:46

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