Service status updates
Keeping you up to date with issues in your area
Phone Line
We currently have 3 ongoing issues and 2 resolved issues.
| Date & Time | Ongoing issues 3 | Details | Estimated time to resolve |
|---|---|---|---|
| Wed 08/02/2012 at 09:58 | Problem in the Brigg area |
Area codes affected 01652
There has been a major cable theft in the Brigg exchange area which is causing telephony and broadband issues for some of our customers. Our engineers are working hard to fix this and to restore service as soon as possible. The current estimated fix date for this is 17/02/12. |
17/02/12 |
| Thu 09/02/2012 at 10:00 | Problem in the Cheltenham area |
Area codes affected 012422
We know that some of our customers in the Cheltenham area are having trouble with their phone connection at the moment. Sorry about this. We're working to fix the problem as quickly as we can. |
Ongoing |
| Thu 09/02/2012 at 20:10 | Problem in the Welwyn area. |
Affecting Dialling codes 017073, 017076
Dialling codes affected: 017073, 017076 We know that some of our customers in the Welwyn area are having trouble with their phone connection at the moment. Sorry about this. We're working to fix the problem as quickly as we can. |
22:00 |
| Date & Time | Resolved issues 2 | Details | Time resolved |
|---|---|---|---|
| Thu 09/02/2012 at 11:33 | Problem in the Skipton area |
Multiple dialling codes affected
Dialling codes affected: 017561,017566, 017567 The problem in the Skipton area has now been fixed. If your broadband was also affected, you may need to restart your modem or router to restore your Internet service. |
Thu 09/02/2012 at 11:40 |
| Thu 09/02/2012 at 13:40 | Problem in the Liverpool Bootle area |
Affecting multiple dialling codes
Dialling codes affected: 01511, 01518, 01519 The problem in the Bootle area has now been fixed. If your broadband was also affected, you may need to restart your modem or router to restore your Internet service. |
Thu 09/02/2012 at 19:23 |
Broadband
We currently have 0 ongoing issues and 6 resolved issues.
| Date & Time | Resolved issues 6 | Details | Time resolved |
|---|---|---|---|
| Wed 08/02/2012 at 06:38 | Problem in the Uppingham area |
More details
Dialling codes affected: 01572 |
Wed 08/02/2012 at 23:59 |
| Wed 08/02/2012 at 19:19 | Problem in the Hardwicke area |
21:05 08/02/2012
Dialling codes affected: 01452 |
Thu 09/02/2012 at 07:21 |
| Thu 09/02/2012 at 03:27 | Problem in the Llanon Dyfed area |
More details
Dialling code affected: 01974 |
Thu 09/02/2012 at 06:22 |
| Thu 09/02/2012 at 06:19 | Problem in the Hempnall area |
More details
Dialling code affected: 01508 |
Thu 09/02/2012 at 10:59 |
| Thu 09/02/2012 at 12:12 | Problem in the Wolverhampton area |
15:42 09/02/2012
Dialling codes affected: 01746 The problem in the Wolverhampton area has now been resolved. You may still need to restart your modem or router to restore your broadband service. |
Thu 09/02/2012 at 12:59 |
| Thu 09/02/2012 at 14:54 | Problem in the Irvine area |
17:00 09/02/2012
Dialling codes affected: 01505 |
Thu 09/02/2012 at 15:08 |