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| Thu 24/05/2012 at 01:15 | Ongoing |  Problem in the Lerwick area |  |
More details Estimated time to resolve: 2hrs Dialling codes affected: 01271, 01595, 01806, 01950, 01957
We're really sorry but we've got a problem at the moment in the Lerwick area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can.
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| Thu 24/05/2012 at 14:02 | Ongoing | Problem in the Paxford area | |
More details Estimated time to resolve: 24/05/12 17:45 Dialling codes affected: 01386
We're really sorry but we've got a problem at the moment in the Paxford area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can.
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| Wed 23/05/2012 at 13:37 | Resolved | Problem in the Bangor area | |
More details Time resolved: Thu 24/05/2012 at 01:11 Dialling codes affected: 012125 012133 012135 012143 01248 01286 01341 01407 01492 01690 01758
We're really sorry but we've got a problem at the moment in the Bangor area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can.
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| Wed 23/05/2012 at 23:45 | Resolved | Planned works on the BT Broadband Network | |
Time resolved: We are currently improving the broadband network. This may cause you to experience a temporary loss of service.
If you are having problems connecting we apologise, please switch off your equipment, wait three minutes before switching on your router, restart your computer and try to reconnect.
If you have already tried this and are still having problems, residential customers can call 0800 111 4567 or business customers can call 0845 600 7020
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| Thu 24/05/2012 at 12:26 | Resolved | Problem in the Cowden area | |
More details Time resolved: Thu 24/05/2012 at 17:50 Dialling codes affected: 01342
We've fixed the problem in the Cowden area so your broadband should now be working. If it isn't, try restarting your modem or router.
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| Thu 24/05/2012 at 16:31 | Ongoing | Telephony issue in the Horsham Sussex Carfax area | |
Dialling Codes Affected: 01403 Estimated time to resolve: 24/05/12 18:30 We're really sorry but we've got a problem at the moment in the Horsham Sussex Carfax area, which means that some of our customers will be having trouble with their telephone line. We're trying to fix the problem as quickly as we can.
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| Thu 24/05/2012 at 09:51 | Resolved | Telephony issue in the East Herrington area | |
Dialling codes affected: 01915 Time resolved: Thu 24/05/2012 at 09:50 We've fixed the problem in the East Herrington area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.
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| Thu 24/05/2012 at 12:31 | Resolved | Telephony issue in the Cowden area | |
Dialling Codes Affected: 01342 Time resolved: Thu 24/05/2012 at 14:28 We've fixed the problem in the Cowden area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.
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| Thu 24/05/2012 at 15:55 | Resolved | Telephony issue in the Horncastle area | |
Dialling Codes Affected: 01507 Time resolved: Thu 24/05/2012 at 15:32 We've fixed the problem in the Horncastle area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.
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| Thu 24/05/2012 at 16:31 | Resolved | Telephony issue in the Bisley area | |
Dialling Codes Affected: 01452 Time resolved: Thu 24/05/2012 at 16:17 We've fixed the problem in the Bisley area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.
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| Thu 24/05/2012 at 17:06 | Resolved | Problem in the Birkenhead area | |
More details Time resolved: Thu 24/05/2012 at 17:05 Dialling codes affected: 0151
We've fixed the problem in the Birkenhead area. If your broadband was also down and your connection has not come back on, try restarting your modem or router.
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