| There are currently 1 open and 11 closed issues. |
| Mon 23/11/2009 at 01pm | Ongoing |  Major outages in Cumbria due to recent severe weather |  |
Following severe weather in parts of Cumbria, there are serious
service issues in this area.
Due to extensive flooding in the area and the collapse of two bridges,
there are major service problems affecting the following exchanges
Cleator Moor
Harrington
Workington
A large number of PSTN and Broadband services are currently affected.
The prevailing conditions mean that there is restricted access to the
affected areas but our engineers are doing what they can to restore
services as quickly as possible.
Due to the serious nature of the problem, at this time we are unable to
give a time for services to be restored.
We are also receiving high numbers of faults in other parts or the North
of England and Scotland due to the bad weather.
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| Fri 20/11/2009 at 08am | Resolved | Problem in the Workington area | |
| We're aware of a temporary problem in the Workington area that's causing some people trouble accessing the internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 24 hours (20CN). Dialling codes affected: 01229 01524 01539 01900 01946
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| Fri 20/11/2009 at 02pm | Resolved | Problem in the West Wickham area | |
| We're aware of a temporary problem in the West Wickham area that's causing some people trouble accessing the internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours (20CN). Dialling codes affected: 0208776 0208777 0208916
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| Fri 20/11/2009 at 03pm | Resolved | Problem in the Rye area | |
| We're aware of a temporary problem in the Rye area that's causing some people trouble accessing the internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours (20CN). Dialling codes affected: 01797
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| Fri 20/11/2009 at 05pm | Resolved | Problem in the Culbokie area | |
| We're aware of a temporary problem in the Culbokie area that's causing some people trouble accessing the internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours (20CN). Dialling codes affected: 0134 01349
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| Fri 20/11/2009 at 08pm | Resolved | Problem in the Bootle and Millom area | |
We're aware of a temporary problem in the Bootle and Millom area that's causing some people trouble accessing the internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours (20CN).
Dialling codes affected: 01229
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| Fri 20/11/2009 at 08pm | Resolved | Problem in the Billinghurst area | |
We're aware of a temporary problem in the Billinghurst area that's causing some people trouble accessing the internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours (20CN).
Dialling codes affected: 01403
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| Mon 23/11/2009 at 10am | Resolved | Problem in the Primrose Hill area | |
The problem in the Primrose Hill area, with dialling code(s) 0207449 0207483 0207586 0207722: our engineers are working to fix the problem but unfortunately its taking
them longer than expected. We're sorry for any inconveneince this may have caused. We hope to have you service back to normal by 6pm (20CN).
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| Mon 23/11/2009 at 10am | Resolved | Problem in the RHIW area | |
We're aware of a temporary problem in the RHIW area that's causing some people trouble accessing the internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours (20CN).
Dialling codes affected: 01758
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| Mon 23/11/2009 at 12pm | Resolved | Problem in the Ballyronan area | |
The problem in the Ballyronan area, with dialling code(s) 0287941: our engineers are working to fix the problem but unfortunately its taking them longer than expected. We're sorry for any inconveneince this may have caused. We hope to have you service back to normal by 6pm (20CN).
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| Mon 23/11/2009 at 02pm | Resolved | Problem with Business portal | |
We are currently experiencing problems which may mean you have trouble viewing and using the BT Business website. Our engineers are investigating the situation and we hope to have it resolved shortly. We apologise for any inconvenience this may cause and thank you for your patience.
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| Mon 23/11/2009 at 05pm | Resolved | Problem in the Gloucester area | |
We're aware of a temporary problem in the Gloucester area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem and we expect to have the service back to normal in 2 hours. (20C)
Dialling codes affected: 01452
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