What is not covered by Enhanced IT Support Server?

We do not cover Apple Macintosh, Linux and other software. The software has to be Microsoft compatible.

This service is diagnostic and remote assistance only. We will not replace broken hardware (for example, if your computer breaks down and it’s a hardware or software flaw then advice will be given on how to get it fixed maybe by workarounds patches, updates and in the majority of cases a solution will be found for you).