It's simple to do, but you do need to be a
primary user of a BT Connect account.
If you don't have a BT connect account or a log in for My BT Business account, you'll need to sign up.
For more information on signing up, see how can I sign up to My BT Business account and create a profile?
Now you can follow these steps:
- Log into My BT Business account
- Select Manage Services
- In voicemail forwarding to email select Setup, change email address or cancel
- Select your email address
- Enter the phone number that has BT 1571 or Call Minder
- Enter the email address you want voicemails sent to - here you can add up to 8 addresses, separated by a comma
- Select Save changes and set up is almost complete
- You'll get a voicemail asking for your consent to forward future voicemail's to the email addresses you've entered
- Follow the voicemail instructions to complete the set up
Want more information? See what is voicemail forwarding and how do I use it?