How do I activate my handset?

Before you can activate your handset, you need to:

  • Insert your BT SIM card.
  • Fully charge your battery.

Check the welcome letter sent with your handset for the activation process.

When the phone is activated and if you have ordered this option, you will receive a text alert to set up Internet Calling (VoIP). You need to reply to this text in order to receive the settings.


The Internet Calling/VoIP option only available on HTC S620 and HTC S710 handsets.

For further information, please see the guide provided with your handset.