I have an interrupted dial tone, but no messages. What should I do?

If you have an interrupted dial tone, but no 1571 voice mail message waiting, it is likely that a caller has hung up after the call has connected, but before the message recording has started.

These steps will remove the interrupted dial tone:

  1. Call your number and leave a message when prompted
  2. Dial 1571 and delete the message

Note: Activating Call Diversion on your line will also cause a 'stuttered' dial tone. To find out how to check for this, visit How do I divert calls from my phone?.


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