It depends.

There are two types of SMS alerts:

  • When you arrive in a new country, we'll send you a 'Welcome' text that gives you general information about roaming charges
  • When you start to use roaming data, we'll send you data-spend alerts and a 50-euro cap message
  • To stop receiving data-spend alerts, you'll have to opt out of the 50-euro cap.

If you want to stop receiving either type of text, please contact the appropriate helpdesk:

  • Oneplan customers                                                  0800 032 8751
  • Customers with more than 100 BT Mobile phones        0800 085 8754
  • All other business customers                                     0800 678 1030

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