How can I change my personal details online?

  1. Sign into My BT Business Account
  2. Click on Personal details from the top right hand side of the page
  3. You'll see options to change your:

    • Online account details; password, security question and answer
    • Contact details; title, first name, last name, landline number, mobile number, primary email address and alternative email address
    • Service notification preferences
    • Marketing preferences
  4. Just expand the section using the arrow and click Edit

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